IRS视频身份验证 常用对话 英文
IRS 视频身份验证通常是通过第三方服务商 ID.me 进行的。验证对话主要围绕核实您的个人信息和身份证明文件。
以下是一些可能出现的常用对话和问题（英文）：
I. 欢迎与开场 (Welcome and Opening)
| 英文 (English) | 中文翻译 (Chinese Translation) |
| Agent: Hello, thank you for choosing to verify your identity with ID.me for the IRS. My name is [Agent's Name]. Can you please state your full name and date of birth for the record? | 客服： 您好，感谢您选择 ID.me 为 IRS 验证身份。我叫 [客服姓名]。请您说明您的全名和出生日期以便记录。 |
| You: My name is [Your Full Name], and my date of birth is [Month, Day, Year]. | 您： 我的名字是 [您的全名]，我的出生日期是 [月、日、年]。 |
| Agent: Thank you. This call is being recorded for quality and security purposes. Do you consent to the recording? | 客服： 谢谢。为了质量和安全，本次通话正在录音。您同意录音吗？ |
| You: Yes, I consent. | 您： 是的，我同意。 |
| Agent: Please confirm that you are the individual whose identity is being verified today. | 客服： 请确认您是今天进行身份验证的本人。 |
| You: Yes, I am. | 您： 是的，我是。 |
II. 文件与信息核实 (Document and Information Verification)
| 英文 (English) | 中文翻译 (Chinese Translation) |
| Agent: I see that you have uploaded your [Document Type, e.g., Driver's License/Passport]. Please hold the original document up to the camera so I can verify the security features. | 客服： 我看到您已上传了您的 [证件类型，例如：驾照/护照]。请将原件对着摄像头，以便我核实安全特征。 |
| You: (Holds up document as requested) | 您： (按要求对着摄像头举起证件) |
| Agent: Can you please read the expiration date on your document? | 客服： 请您读出您证件上的有效期。 |
| You: The expiration date is [Month, Day, Year]. | 您： 有效期是 [月、日、年]。 |
| Agent: What is the issuing state/country of your document? | 客服： 您的证件是哪个州/国家签发的？ |
| You: It was issued in [State/Country]. | 您： 是在 [州/国家] 签发的。 |
| Agent: I need to verify your Social Security Number (SSN). Can you please provide the last four digits of your SSN? | 客服： 我需要核实您的社会安全号码（SSN）。请提供您 SSN 的后四位。 |
| You: The last four digits are [XXXX]. | 您： 后四位是 [XXXX]。 |
| Agent: What is the address currently associated with your tax records? | 客服： 您税收记录中目前关联的地址是什么？ |
| You: That would be [Your Address]. | 您： 是 [您的地址]。 |
III. 身份问题 (Identity Questions - Based on your history/records)
注：这些问题旨在确认您是本人，通常是关于您个人或财务历史的多项选择题。
| 英文 (English) | 中文翻译 (Chinese Translation) |
| Agent: To finalize your identity verification, I have a few knowledge-based questions. Please listen carefully and answer to the best of your ability. | 客服： 为了最终确定您的身份验证，我有一些基于知识的问题。请仔细听，并尽力回答。 |
| Agent: Which of the following addresses have you NOT previously lived at? | 客服： 以下哪个地址您未曾居住过？ |
| Agent: Which of the following credit accounts have you never held? | 客服： 以下哪个信用账户您从未持有过？ |
| Agent: Based on your credit report, what was the approximate amount of your monthly mortgage payment on the property at [Address] in [Year]? | 客服： 根据您的信用报告，您在 [年份] 位于 [地址] 的房产，月抵押贷款的大概金额是多少？ |
| Agent: Which of the following vehicles did you previously own? | 客服： 您以前拥有过以下哪辆车？ |
| Agent: In what month and year did you open your account with [Financial Institution Name]? | 客服： 您是在哪年哪月在 [金融机构名称] 开户的？ |
IV. 结束语 (Closing)
| 英文 (English) | 中文翻译 (Chinese Translation) |
| Agent: Thank you. I have successfully verified your identity. You should now be able to proceed with accessing your IRS account/service. | 客服： 谢谢。我已经成功验证了您的身份。您现在应该可以继续访问您的 IRS 账户/服务了。 |
| Agent: If you have any further questions regarding your tax returns or IRS services, please contact the IRS directly. Thank you for your time. Goodbye. | 客服： 如果您对您的纳税申报或 IRS 服务有任何进一步的问题，请直接联系 IRS。感谢您的时间。再见。 |
| You: Thank you. Goodbye. | 您： 谢谢。再见。 |
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